Pawyz

Frequently Asked Questions

What is Pawyz?

Pawyz provides educational payment guidance before checkout to help shoppers understand meaningful payment considerations. Rather than recommending how someone should pay, Pawyz explains what may be worth considering and leaves the payment decision entirely with the shopper.

Does Pawyz recommend payment methods?

No.

Pawyz is intentionally designed not to recommend, rank, or prioritize payment methods. It provides neutral, educational guidance so shoppers can make informed decisions based on their own preferences and circumstances.

Why doesn't Pawyz simply recommend the best payment method?

Because the best payment method depends on the shopper.

Pawyz is intentionally designed to explain meaningful payment considerations rather than recommend how someone should pay.

This keeps guidance neutral, educational, and respectful of shopper choice.

Does Pawyz change Shopify Checkout?

No.

Pawyz works alongside your existing Shopify storefront and checkout experience. It does not replace Shopify Checkout, modify your payment providers, or interfere with the payment methods you already offer.

Will Pawyz affect my existing payment providers or Buy Now, Pay Later (BNPL) services?

No.

Pawyz does not promote, rank, or recommend specific payment providers.

Instead, it provides neutral educational guidance while allowing merchants to continue offering the payment methods and financing providers they already support.

Merchants remain in complete control of which payment methods are available to shoppers.

What information does Pawyz use?

Pawyz generates guidance using information such as:

  • Product type
  • Purchase amount
  • Cart context
  • Merchant payment capabilities
  • Current Pawyz configuration

Pawyz does not use shopper identity, payment history, financial accounts, or payment credentials to generate guidance.

Does Pawyz collect shopper financial information?

No.

Pawyz is intentionally designed to avoid collecting sensitive financial information.

Pawyz does not collect or access:

  • Credit card numbers
  • Debit card numbers
  • Bank account information
  • Payment credentials
  • Credit scores
  • Shopper financial accounts

Privacy by design is a core principle of Pawyz.

Does Pawyz require shoppers to create an account?

No.

Shoppers do not need to create a Pawyz account or share personal financial information to receive payment guidance.

Will Pawyz slow down my store?

No.

Pawyz is built for Shopify Online Store 2.0 using lightweight Theme App Extensions.

Pawyz is designed to complement your storefront while minimizing its impact on page performance and preserving your existing shopping experience.

Where can Pawyz appear?

Depending on your storefront configuration and theme, Pawyz can appear on:

  • Product pages
  • Cart pages
  • Compatible cart drawers

Merchants control where guidance appears using Shopify Theme Editor together with Pawyz settings.

Can I customize the shopper experience?

Yes.

Merchants can configure:

  • Where guidance appears
  • Standard or Micro display density
  • Minimum cart threshold
  • Financing availability
  • Pay by Bank availability
  • Merchant payment capabilities

These settings allow merchants to tailor Pawyz while preserving their existing checkout experience.

Which Shopify themes are supported?

Pawyz is designed for Shopify Online Store 2.0 themes.

Product and cart pages are broadly supported across Online Store 2.0 themes.

Support for cart drawer guidance depends on whether a theme provides a compatible Shopify App Block location inside the drawer.

How do I know if shoppers are using Pawyz?

The Pawyz dashboard provides activity reporting, including:

  • Guidance Views
  • Learn Why Opens
  • Placement verification
  • Telemetry status
  • Shopper guidance activity

These insights help merchants understand how shoppers engage with educational payment guidance.

Is Pawyz a payment processor?

No.

Pawyz does not process payments, authorize transactions, or replace payment gateways.

Pawyz complements your existing payment experience by helping shoppers better understand meaningful payment considerations before they choose how to pay.